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Peek inside new SSA office today
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| Joe Gufford, an IT Specialist with ReliaSource, installs a computer in a kiosk in the main lobby of the new Social Security Administration District Office at 1348 SW Bascom Norris Drive and Sisters Welcome Road in Lake City. The office, which opens today at 9 a.m., will serve about 31,000 people annually from Columbia, Suwannee, Union, Hamilton and Lafayette counties. JASON MATTHEW WALKER/Lake City Reporter |
Online services will be available at Lake City branch.
By MICHAEL MITSEFF
mmitseff@lakecityreporter.com
The Lake City Social Security Administration District Office opens at 9 a.m. today in its new location at 1348 SW Bascom Norris Drive and Sisters Welcome Road.
“This is a larger, more comfortable place for the people to get their services, and the larger area will allow us to provide more services,” District Manager Kay Louder said, noting that in the near future computers will be placed in the lobby to allow clients access to the SSA Web site.
“It will allow them to take care of some business online without having to see a representative,” she said.
Louder said that the new, larger office also gives the agency space to grow.
“If we can get the employees we need — as the community grows — then we can guarantee shorter waits,” Louder said.
The new office now has three intake windows plus multiple windows where client’s can talk with representatives.
“Now a person won’t have to come in the back necessarily to see a representative,” Louder said. “We can serve more than one person now.”
The Lake City District office currently serves about 31,000 people yearly from Suwannee, Columbia, Union, Hamilton and Lafayette counties, according to Louder.
“This is a larger, more comfortable place for the people to get their services, and the larger area will allow us to provide more services,” District Manager Kay Louder said, noting that in the near future computers will be placed in the lobby to allow clients access to the SSA Web site.
“It will allow them to take care of some business online without having to see a representative,” she said.
Louder said that the new, larger office also gives the agency space to grow.
“If we can get the employees we need — as the community grows — then we can guarantee shorter waits,” Louder said.
The new office now has three intake windows plus multiple windows where client’s can talk with representatives.
“Now a person won’t have to come in the back necessarily to see a representative,” Louder said. “We can serve more than one person now.”
The Lake City District office currently serves about 31,000 people yearly from Suwannee, Columbia, Union, Hamilton and Lafayette counties, according to Louder.
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concerned taxpayer wrote on Dec 9, 2008 1:38 PM: