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EMS workers pushed to the limit

Columbia County Emergency Medical Service Capt. Vicki Hein and paramedic James Johnson are on standby for emergency calls. JASON MATTHEW WALKER/Lake City Reporter

Crew of 24 men and women are ‘overworked folks.’

By JEFF M. HARDISON
jhardison@lakecityreporter.com
Published: Sunday, August 10, 2008 6:17 AM EDT
Twenty-four men and women comprise the crews on four ambulances in Columbia County Emergency Medical Service’s three stations, EMS Director Rusty

Noah said.

That’s a two-person staff for each ambulance, where they work 24 hours and then are off for 48 hours continuously.

Noah, 38, has been involved with EMS for 17 years. He has served as director of Columbia County EMS for five years. Within the bounds that exist, he is pleased with the department’s work.


“I think that the service has great potential to be the best; however, the current workload for the employees is such that it is hard to achieve that goal,” Noah said. “Everybody in the system knows we need another crew. The folks are overworked. We have done everything we can to try to enhance the system.”

There are four active ambulances in Columbia County operating 24-hours-a-day, every day of the year, Noah said. There are three backup ambulances, which are put in service when needed as replacements, Noah said.

Columbia County took delivery of four new ambulances in September 2006, he said.

Ambulances are at three stations — one near the Columbia County Fairgrounds on the Branford Highway; one at Bascom Norris Drive and Washington Street; and one in Columbia City. Noah said the county bought 5 acres in Fort White at County Road 18 and Southwest Cooper Terrace for a fourth station.

There will be a combined Columbia County Fire Department (CCFD) and EMS station in Fort White, or at the existing fire station in Fort White, Noah said.

More is needed

A fifth EMS station is needed, he said, to improve response time. That enhancement to the system would have been possible if the Lake City City Council had agreed to the request of the Columbia County Board of County Commissioners to pay $250,000 this year, as the city reportedly had agreed to continue paying the past couple of years.

Noah said $250,000 would fund one year of another 24-hour EMS crew in Columbia County. The ambulance they would use, he said, would be one of the backups.

City leaders said the budget could not handle the $250,000 requested for EMS enhancement this fiscal year, which starts Oct. 1.

In regard to the fiscal year that starts Oct. 1, 2009, Mayor Stephen Witt said he is in favor of speaking with the County Commission about EMS enhancement. He would like to consider the matter, however, by looking at the entire budgets of both the city and the county.

Witt said that even though EMS is not funded by ad valorem property taxes, city residents see that they pay the same property tax to the County Commission as people who live outside the city. This is why some people think the city is justified in not paying any money to enhance EMS, Witt said.

Help on the way?

Councilman Eugene Jefferson said that if Columbia County asks for EMS funding from Lake City next year, he will consider it. He could not say if the city would be able to help next year.

“I can’t predict the economy for next year, or how the city budget will be,” Jefferson said. “It’s too far out (in time) to make that prediction.”

City Councilman George Ward said he did not want to comment about the city giving money to Columbia County EMS in the 2009-10 fiscal year.

As for EMS in Columbia County, including Lake City, the ambulances will roll whenever and wherever they are called to service, Noah said. The department works within its budget.

In regard to calls for help, the county responded to almost 10,000 calls in the past year, Noah said. It covers all of Columbia County’s 779 square miles. Sometimes, when there are several calls at once, the response time is delayed, he said.

When response time is quicker, one can expect a better outcome for the patient. While everyone would like to have an ambulance on the corner where they live when they need one, it is not possible economically, he said.

Firefighters help EMS as first responders, Noah said, especially when calls are stacked up for help.

“Firefighters as first responders help stabilize patients,” Noah said. “They are wonderful. They are patient-savers when we are stacked (with calls). They really do a lot to help out.”

Firefighters in action

When 911 dispatch is called because of a life-threatening medical emergency in Columbia County or Lake City, it is not just Columbia County Emergency Medical Services ambulances that launch into action.

The city and county firefighters respond.

Lake City Fire Chief Carlton Tunsil and Assistant Chief Frank Armijo spoke about the city firefighting service related to EMS.

The city has oxygen and defibrillators on firetrucks. Firefighters provide basic life support. They open airways and stabilize patients.

“We do a lot at an accident — not just patient care,” Armijo said. “Patients come first, though.”

City firefighters spray foam or water to reduce fire potential. They stabilize crashed vehicles. They “remove the vehicle from the victim” when it comes to extrication, Armijo said.

They remove oil to prevent the road from being slick and causing another accident. They set up a landing zone for helicopter transport. They drive the ambulance when both EMS personnel are required in the back of the ambulance.

Firefighters sometimes must place a fire engine between a vehicle and oncoming traffic to reduce the danger, Armijo said.

Working together

Armijo noted that EMS supplies the city fire teams with oxygen and other medical supplies. Everyone works together, he said.

“We love to see EMS at our house fires or hazmat scenes too,” he said. “Their presence gives us peace of mind.”

Columbia County Fire Department Division Chief David Boozer spoke about county firefighters’ duties in relation to saving lives, beyond the realm of dousing flames. They perform the same jobs as their brethren in the city.

All three agencies’ leaders said the men and women on all of the teams work for the good of the people, and they do so without boundaries from city limits.

“Life safety is our number one requirement,” Boozer said. “We can build buildings every day, but we can’t build people. We’re doing everything we can to sustain life.”

Automatic defibrillators are included at the eight fire stations in the county, and will be at the station soon to be under construction, Boozer said. Whether the Columbia County firefighter is paid or is a volunteer, they are certified as first responders at the least.

Many paid and volunteer firefighters are also either an Emergency Medical Technician (EMT) or a paramedic, Boozer said.

Strategic locations

In relation to medical matters, CCFD firefighters answer calls for help at traffic accidents, heart attacks, respiratory emergencies, and any other life-threatening emergency, Boozer said.

The CCFD staff take off from eight stations. Stations are known as “career,” “career/reserve” or “reserve” stations. “Career” means paid firefighters and “reserve” means volunteer firefighters.

Here are the locations where CCFD stations exist:

nStation 40 Branford Highway and Bascom Norris Drive (career)

n Station 41 Deep Creek area (reserve)

nStation 42 Suwannee Valley (career/reserve)

n Station 43 Pine Mount (career/reserve)

nStation 44 Columbia City (reserve)

nStation 45 Ellisville (career/reserve)

n Station 46 Fort White (career/reserve)

nStation 47 Lulu (reserve)

Station 48 will be a

career station, Boozer said. It will be off U.S. Highway 441 South and Racetrack Road. Construction is anticipated to start in September, he said, and the CCFD is hoping to see it completely built within six months after that, Boozer said.



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The following are comments from the readers. In no way do they represent the view of lakecityreporter.com.

Bob wrote on Aug 10, 2008 6:54 PM:

" This article is a slap in the face.

These men are no more over worked than any other hard working stiff trying to make a living so their family will have something to eat.

Society needs to stop this classification of hero on these jobs, e.g Police, Fire, EMT, and others.

Remember - they do have a choice.

To be continued... "

City Fire Chiefs wrote on Aug 10, 2008 10:42 PM:

" I agree that the EMS Department is way over worked. We need at least 2 more EMS crews on duty full time. There is to many times that Calls are holding. How ever lets talk about Lake Citys Fire Departments Ability to respond to EMS calls. This administration has no clue to on how to care for a patient. I would challenge anyone to ask for Tunsil or Armijos CPR cards. which are required for emergency first responders. Niether of them care about EMS so they will not take the time to get certified in CPR. The Firefighters at the Lake City Fire Department have steped up to the plate an arranged their own training for EMS. I must take my hat off to these proffesionals. Chiefs maybe its time for you two to get the training that you should have to run an emengency department. both of you should be required to at the least have updated CPR certifications. And if you had any pride in your selfs and your department you two would become EMT certified.
LCFD Firefighter. "

Taxpayer in Ft. White wrote on Aug 10, 2008 11:06 PM:

" If the County had used the money that the Sheriff's office used to buy the $100K pair of Dodge Charger easy chairs, plus the $900K County archieve building project.

How far would that money have gone if put towards current and future EMS needs? Just wondering... "

to Bob wrote on Aug 11, 2008 7:09 AM:

" Bob You need to get a grip. These employees are over This article was about our Emergency Medical Service being over taxed. I challenge you to go to any of the EMS stations and just sit there for a week and listen to the radio traffic. You will see that there is several times each week when there is no EMS units availble to handle a call and there will be calls holding (waiting on the next avalible unit). These calls can meen Life or death to the people waiting on that next unit. Also response time of our EMS is way above the national standard, which is 9 minutes according to the NFPA. We need additional unit in this county just to reduce response times. Bob if you all of a sudden have a stroke these Hero's will do all they can to make sure you get the best medical attention so you can live a normal life. not to many years this would not be possible you would have a big chance that you would have paralisis on one side, reducing your qualitity of life. if you have a heart attack and go into cardiac arrest these HERO'S will do all they can to revive you, your chances are greatly incresed if they have less than a 5 minute responce time. SO my question is to you BOB how will you feel if you or your closest love one is the person that has a medical emergency, and there is no EMS unit avalible, and No Hero shows up to help? "

Larry Kinsey wrote on Aug 11, 2008 7:21 AM:

" Listening to most local candidates make their pitches, they all have one theme: "lower taxes", and the crowd eats it up. None mentions that government is a fragile balance beam needing as much focus on cash flow and revenue generation as it does on expenses.

Columbia County citizens, as a group, seem to foucus entirely on reducing expenses and entirely neglect the question of raising revenues via methods-- other than taxes--such as using the airport as it can and should be used.

Taxes are merely one way to generate revenues and assure a positive cash flow--let's get into the 21st century. A consortium of local professional educators, legal scholar volunteers, and entrepeneurs with proven experience could turn this place into a cash cow.

But the voice of the body seems to be,
"We like things just the way they are."
Poverty for all; advanced education for...? "Non-tax revenues" ...well they don't exist; do they? "

you cant be serious wrote on Aug 11, 2008 12:44 PM:

" "I would challenge anyone to ask for Tunsil or Armijos CPR cards. which are required for emergency first responders. Niether of them care about EMS so they will not take the time to get certified in CPR. The Firefighters at the Lake City Fire Department have steped up to the plate an arranged their own training for EMS. I must take my hat off to these proffesionals. Chiefs maybe its time for you two to get the training that you should have to run an emengency department. both of you should be required to at the least have updated CPR certifications. And if you had any pride in your selfs and your department you two would become EMT certified." "

To BOB wrote on Aug 11, 2008 1:54 PM:

" " This article is a slap in the face.
These men are no more over worked than any other hard working stiff trying to make a living so their family will have something to eat."

If you were in front of me, I assure you, YOU WOULD NEED EMS's services right now. These working stiffs that provide life or death services are hero's.
POLICE: Underpaid... To Serve and Protect. AKA whether they want to or not, their life is on the line every single time that uniform gets put on. Police officers are hated with a passion by the wrongdoers. These guys (and gals) get shot at, fought, and put down in one way or another every day. but yet, "it's their choice" to continue to protect YOUR sorry a$$.
FIREFIGHTER: Underpaid... This group of people don't run from fires, they run TO them. They fight something that has no emotion when it destroys. It's something that doesn't care if you get hurt or not. It's something that will continue to destroy and eat until there is nothing left. This group of people will search for victims BEFORE putting out the fire. Meaning the danger level is all around them, they can't see through the smoke a lot of time, but yet, they still search. These are the people that will save your sorry a$$ should your house burn down while you sleep from your extremely stressful day at work around the water cooler.
EMT: This group has to deal with all the drunks and druggies that care so little about the people round them, they become abusive to the EMT's that are trying to keep them out of danger of themselves. These are people that do what it takes to get the victims stabilized in the life threatening minutes of danger and then transport them to the ER. And yes, EMT's do work with working stiffs. Some calls require picking up DEAD bodies. Not everyone gets to walk away. However, the police, fire, and EMT's STILL show up to clear a scene even when there is no hope in saving a life. So yes, it's safe to say that should any of these services be needed for your sorry a$$, they will still show up even with your attitude towards a group of HERO'S that you're tired of hearing about. These people do NOT have the choices you think they do. These people will have to respond so save your sorry a$$ when you get into a vehicle accident, or your home burns down. It doesn't matter what your opinion is about them, they will still come. They will not slow their work, they will not sit back and watch, they will not take a break till the job is done. You tell me of another job that a normal working stiff does that matches the hard work, stress, and dedication of such a job at what little pay they get.
So next time you go shooting off you sorry a$$ed mouth, you think twice about what you are saying. These people what keeps our community safe and try to save your sorry a$$ when the time comes. What do you do for a living? How long do you think you could go without any of these services? What do you think would happen should the police decide to close shop. what do you think would happen should the fire dept close shop. What do you think would happen ALL EMS services stop and you get a boo boo. You are one sorry a$$ that I HOPE you will need their services to understand what I'm calling you a sorry a$$ for your comments. EVERY SINGLE PERSON should take a second look at what it means to be one of these SPECIAL people. EVERY SINGLE PERSON should say THANK YOU to a COP, FIREFIGHTER, and EMT. Their services they provide to their communities is PRICELESS. They put their lives in danger each and every day while you kick back and enjoy the life they are working to keep in check.
Oh, btw, I've never needed any of their services directly, but I'm smart enough to KNOW what kind of special person it takes to fill those uniforms. I sleep good at night knowing they are there should I need them.

TO ALL POLICE, FIREFIGHTERS, AND EMT:
My hat is off to you guys and my respect for you is of the highest level possible. This message is my thank you to you for the services you bring to our community. All of you are hero's and bring true meaning to being human. Thank you for your service!
--Wes "

Sarah wrote on Aug 11, 2008 4:00 PM:

" Four years ago this summer EMS was needed at our home when my brother-in-law dove in to our pond and injured his spine. We live near Country Club and 252. The sad fact is that a unit from Ellisville was first on the scene then the closer Station 40 by the fair grounds. The unit from 40 was took almost 10 more mins. Now I wonder if this was because we had to wait for a unit.

As a former first responder, something needs to change before there is another major need for a multi rescue response like the tornado earlier this year. Yes we had enough then but what about next time? "

Bob wrote on Aug 11, 2008 5:38 PM:

" For "to Bob",

I can tell where you stand and you clearly did not get the point of my post.

"THEY DO HAVE A CHOICE"

P.S.
Replace the spell checker on your computer and maybe think about taking an English Composition class or two! "

ccfd firefighter wrote on Aug 11, 2008 6:41 PM:

" well said Wes well said!!! "

Wow wrote on Aug 12, 2008 2:20 AM:

" Hey Bob, The fact that these men and women "have a choice" in their choice of a career, and still chose to work in a field that results in low pay, high stress, and service to thier fellow man, is EXACTLY what makes them hero's to their community. You obviously have the ability to provide CPR to yourself, solve your own crimes, and extinguish your own house fires. IDIOT!! "

Bob wrote on Aug 12, 2008 4:29 AM:

" Wes,

Point taken but in the end "THEY DO HAVE A CHOICE" - everyone seems reluctant on missing that point.

They can walk away. "

Choice wrote on Aug 12, 2008 4:35 AM:

" We are fortunate that sometimes people make the wrong choices; but, they stick it out hopefully for the better. Some individuals do not have the same opporutnity to make the choice they would like to make for themselves or their family. Someone who puts their ife on the life to make mine better is a special person. I can only imagine some of the situations they have to walk into and preform their duties. "

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